Shipping

Residents of Alaska, Hawaii, Foreign Countries and those using an APO address, your shipping options are UPS Next Day Air, UPS 2nd Day Air.  The shipping charges for your orders are estimates only.  We will inform you of your exact charges prior to shipping your order.  We will require your acceptance of these charges before your order can be processed.

The Activity Directors Network Shipping Options and Delivery Times

The map below shows approximate delivery time for ground shipments from our warehouse to your area. Orders placed before 3:00pm Eastern Time Monday-Friday that are shipping Next Day Air, 2nd Day Air or 3 Day Select will ship the same day. Orders placed after 3:00pm Eastern time requesting these shipping options will ship the next business day. Orders requesting Ground shipping will ship within two business days, please add this to your estimated delivery time. For example, if you live in Michigan and place an order on Monday and request Ground shipping, you order will ship on or before Wednesday and should arrive three Business Days later.

When You Can Expect To Receive Your Order

Orders placed before 12:00 Noon (Central Time) Monday-Friday that are shipping Next Day Air, 2nd Day Air or 3-Day Select will ship the same day. Orders placed after 12:00 Noon (Central Time) requesting these shipping options will ship the next business day. UPS does not deliver packages on weekends unless you selected Next Day Air Saturday Delivery. In addition, UPS does not deliver packages on Holidays.

Next Day Air:

UPS does not deliver packages on weekends except for Next Day Air Saturday Delivery. If you are placing an order after 3:00pm on a Thursday requesting Next Day Air and you want your order delivered on Saturday, please indicate in the "Comment" section of our order form that you want Saturday Delivery. UPS charges an extra $12.50 for this service and this will be added to your shipping charges.

Orders requesting UPS Ground, Priority or Express Mail or orders for items that are drop shipped by the manufacturer (see below) will ship within two business days.

Residents of Alaska, Hawaii, and Canada.

Your shipping option will be UPS Next Day Air, UPS 2nd Day Air, (UPS Standard for Canada), (Express or Priority Mail require prior approval). The shipping charges in your Shopping Cart are estimates only. We will email you with your exact shipping charges prior to shipping your order. We will require your acceptance of these shipping charges before your order can be processed. If your order is shipping outside the United States, you may be required to pay duties, taxes and other fees. These costs will be your responsibility.

If your order is shipping via UPS Ground or other UPS, we will email you the tracking number so you can track your order with UPS at www.ups.com.

If your order is shipping via Priority or Express Mail (require prior approval), we will email you the tracking information so you can track your order with the Post Office at www.usps.com.

Shipping charges are based on the weight of the item(s) ordered, shipping method selected and delivery destination. Your shipping charges are downloaded directly from UPS at the time you place your order to assure accuracy. We do not make a profit on shipping charges. If a customer provides us with an incorrect shipping address and we are assessed additional charges by UPS, we will charge the customer's credit card for the additional charges.

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